Safeguarding

Hope Housing, Training & Support Ltd takes safeguarding extremely seriously. We believe that no one should experience harm, exploitation, neglect or abuse of any kind.

We have a responsibility to promote the welfare and wellbeing of all adults and young people we support, ensuring individuals are kept safe and treated with dignity and respect at all times.

Hope Housing provides a safe, structured and abstinent environment where residents can feel a sense of belonging, contribute positively and thrive, enabling personal growth and recovery.

We are committed to maintaining high professional standards across all areas of our work. Our systems are independently reviewed through annual ISO 9001 quality assurance processes, and we regularly review our practices to reflect on progress and identify opportunities for continuous improvement.

We also ensure that staff, trustees and volunteers receive appropriate safeguarding training and ongoing development so they can work confidently, safely and professionally within our setting.

Reporting a Safeguarding Concern

If someone has a safeguarding concern, they should report it as soon as possible to Lisa Everett, the Designated Safeguarding Lead.

Email: lisa@hopehts.com

All concerns will be taken seriously, treated sensitively and responded to appropriately.

Where there is an immediate risk of harm or danger, contact the emergency services by calling 999 straight away.

Where appropriate, concerns may also be referred to relevant safeguarding agencies, local authorities or support services to help protect the individual involved.

Equal Opportunities Policy

Hope Housing, Training & Support Ltd is committed to providing an inclusive, fair and respectful environment where everyone is valued equally.

We believe that no person should experience discrimination, disadvantage, harassment or unfair treatment of any kind. We are committed to promoting equality of opportunity for all residents, staff, volunteers, applicants and partners.

We aim to ensure that all individuals are treated with dignity and respect regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Hope Housing is committed to creating a positive environment where diversity is recognised as a strength, and where people feel safe, welcomed and able to reach their full potential.

We regularly review our policies, procedures and working practices to ensure they remain fair, accessible and compliant with current legislation and best practice. Our commitment to continuous improvement is further supported through our annual ISO 9001 quality assurance accreditation, helping us maintain high standards across all areas of the organisation.

We also provide training and guidance for staff, trustees and volunteers to promote equality, challenge discrimination and support a culture of inclusion throughout the organisation.