How can I apply for housing?
To be considered for accommodation at Hope Housing, applicants must be, or wanting to achieve, abstinence from drugs and alcohol.
Application Process:
Eligibility: We will assess your eligibility for housing.
Referral: Hope Housing accepts referrals from any agency as well as self-referrals.
Contact: To initiate the process, email lisa@hopehts.com to schedule an assessment.
Please complete the form below if you wish to make a referral.
Are You At Risk Or Experiencing Homelessness?
If you are currently homeless or at risk of losing your home, support is available across Bournemouth, Christchurch and Poole.
Whether you are sleeping rough, sofa surfing, struggling to afford your rent, or finding it difficult to cover the cost of food, you are not alone.
Local charities and support services are here to help. From emergency support and accommodation to advice, food provision, and longer-term pathways into stable housing, there are people ready to support you every step of the way.
Reach out today — support is available, and things can change.
I’m Sleeping Rough
If you are currently sleeping rough in Bournemouth, Christchurch or Poole, support is available and you don’t have to face this alone.
Please contact the Street Outreach team at St Mungo’s as soon as possible:
📞 01202 315962
📧 b&pstreetoutreach@mungos.org
The outreach team is out every morning, whatever the weather, and is dedicated to helping people take the first steps towards safety, stability, and rebuilding their lives.
You can also contact housing and homelessness charity Shelter for advice and support:
Reaching out is the first step — help is here for you.
Worried About Money?
If you’re struggling with bills, debt, or finding that your money isn’t stretching far enough, you’re not alone. Financial difficulties can feel overwhelming, but support is available to help you regain control and move forward with confidence.
Citizens Advice BCP provides free, confidential advice to help you manage your finances and understand what support you may be entitled to. Whether you need help dealing with debt, applying for benefits, or managing rising living costs, their team can guide you through your options. You may be able to claim benefits you’re not currently receiving, or increase your existing income. Seeking advice early can make a real difference in preventing your situation from becoming more difficult.
In addition, Faithworks CMA (Community Money Advice) offers further support for those who need help managing money or dealing with debt. Their service includes one-to-one debt advice and budgeting support, helping you build the skills and confidence to stay financially stable. This service is delivered by trained volunteers and is regulated by the Financial Conduct Authority. Faithworks CMA operates from local food banks across the area, including Christchurch, Boscombe, Winton, Bournemouth, Poole, Wimborne, and Blandford, making support accessible within your community.
Need Mental Health Support?
If you’re struggling with your wellbeing or mental health, support is available — you don’t have to go through it alone.
Access Wellbeing hubs in Poole and Boscombe offer free, walk-in support with no appointment needed, making it easy to get help when you need it.
Friendly wellbeing co-ordinators are on hand to listen, offer guidance, and connect you with the right support. They can also help with a range of related issues, including education, employment, benefits, financial worries, and building social connections.
Support is available for managing stress, improving wellbeing, and coping with challenges such as bereavement and grief.
At Risk of Homelessness? We Can Help
If you are at risk of losing your home, or currently sofa surfing, support is available — you don’t have to face this alone.
📞 Get Help Now
Contact BCP Council’s Housing Advice Team for free, confidential advice and support:
Call: 01202 123147
Need Health Support?
If you’re experiencing homelessness or struggling to access healthcare, support is available. Getting the right help early can make a big difference to your health and wellbeing.
The HealthBus Trust provides accessible, specialist healthcare for people in the BCP area. Their mobile, GP-led service delivers care directly to those sleeping rough or living in emergency accommodation, ensuring support is available where it’s needed most.
The HealthBus offers a weekly drop-in service where you can speak to a GP or nurse in a safe, welcoming environment. This includes access to healthcare advice, treatment, and support, as well as refreshments and a warm space.
Drop-in Details
Every Thursday, 9:00am – 11:45am
St Swithun’s Church, Gervais Road, Bournemouth, BH1 3ED
A free lunchtime meal is also available from 12:15pm at the YMCA.
For non-urgent medical advice, you can contact the NHS by calling 111. In an emergency, always call 999.
Need LGBT+ Support?
If you are part of the LGBT+ community and are sofa surfing, at risk of homelessness, or currently experiencing homelessness, support is available.
Specialist services understand the unique challenges you may face and can provide safe, inclusive support to help you move forward.
The LGBT+ Network for Change offers support and guidance for those facing housing difficulties.
Young people can also access dedicated support through the Albert Kennedy Trust (akt), which works specifically with LGBT+ individuals at risk of homelessness.
For mental health support, Steps2Wellbeing provides help with issues such as anxiety and depression, with the option to self-refer.
Struggling to Pay Your Rent?
If you’re renting privately in the BCP area and can’t afford your rent, or are at risk of eviction, help is available.
📞 Let’s Talk Renting
Call 01202 985104 or request a free call-back from Citizens Advice BCP.
Support includes:
Rent arrears & eviction advice
Benefit support
Mould, damp & disrepair
Anti-social behaviour
Need Showers, Laundry or Lockers?
If you need access to basic facilities like showers, laundry, or a safe place to store your belongings, support is available across the BCP area.
These services provide essential facilities to help you stay clean, safe, and supported.
Available Services
Poole – Routes to Roots
Provides showers, laundry facilities, and clothing at the Genesis Centre.
Bournemouth – Faithworks Half-Time
Located at St Mike’s Church, Poole Road.
Offers showers, lockers, toiletries, and phone charging.
Open Mondays (10am–2pm) and Fridays (11am–3pm).
Book via Helpline: 07842 174241
Boscombe – BH1 Project (Salvation Army)
Located at 107 Palmerston Road, BH1 4HP.
Provides showers and washing facilities.
Need Veterans Support?
If you are a veteran of the Armed Forces and are experiencing homelessness or at risk of losing your home, support is available.
Specialist services understand the challenges veterans may face and can provide tailored support to help you access housing, benefits, and ongoing assistance.
Helping Homeless Veterans UK offers dedicated support for veterans facing homelessness, including emergency help for those sleeping rough.
You can also contact SSAFA (Armed Forces Charity – Dorset branch) for advice, guidance, and wider support.