CEO & Co Founder

Julie and her father, David Botterill, founded Hope HTS in in 2009.

Julie has spent the last 15 years developing her skills in housing management and governance. Under her guidance, the charity has grown to its current size with a strategic plan that the board and CEO can carry forward to the future.

Julie lives in Bournemouth with her husband and two children and loves walking her dogs, enjoying good food and gardening.

When asked what motivates her at work, Julie said: “No day has ever been the same and working with our residents and my team are what inspires me every day to continue our work”.

Director of Services

Lisa oversees the day to day running of Hope Housing.

Lisa has been at Hope for 17 years, supporting the vulnerable residents and supporting the staff to deliver positive outcomes.

Lisa was a nursery nurse running her own day nursery for 18 years, before going to Southampton University to retrain as a qualified counsellor. Lisa is a highly experienced counsellor, working on a daily basis with those struggling with mental health and substance misuse issues. She is also qualified in bereavement and has worked for Cruse Counselling with bereaved clients. She also counselled in a local school for 5 years, working with children with learning and behaviour difficulties.

Chairman of The Board

Meet Garth Underhill, our dedicated Chairman of the Board and an integral part of Hope. For many years, Garth has overseen our board of trustees, providing leadership and guidance to help drive our mission forward. Beyond his role as chairman, he is hands-on in the community, visiting every Monday to run our bike workshop—restoring and selling bikes to support our charity. His passion and commitment make a real difference, and we are grateful for his continued support!

Benefits Officer / Training Lead

Tom has been working at Hope Housing for 15 years and is the font of all knowledge here at Hope and is responsible for a lot of behind-the-scenes activity, including managing residents' housing benefit claims, assisting the Director of services in her duties and also making sure our database meets ISO 9001:2015 standards.

PA to CEO and Director of Services

Lucy joined us in May 2025. Her presence and positive attitude in supporting the charity moving forward with a vital part of our day-to-day operations, ensuring Lisa and Julie are informed and attending to everything they should be in the charity and community.

Lucy is a mother of three and has previous experience in running her own business, so she knows how to juggle multiple projects. She also held a role at the Express Newspaper as a Senior Video Editor. Her passion to help Hope Housing continue its success shines through every day.

Health and Wellbeing Coach

Alicja is a psychology graduate and Pilates instructor who brings a calm, grounded energy to everything she does. With qualifications in Counselling Skills and Residential Care, she supports people to strengthen the connection between mind and body - finding balance through awareness, movement and small, meaningful steps.

She’s passionate about the power of neuroplasticity and habit building , helping others understand that lasting change begins with gentle consistency and self-compassion. Alicja believes that when we listen to both our body and mind, we can truly transform our wellbeing from within.

Support Worker

Sam Hull has been an invaluable member of the Hope team since joining as a Support Worker in 2022. With her NVQ Level 3 in Health and Social Care and over 30 years of experience as a team leader in the elderly care sector, she brings a wealth of knowledge and compassion to her role.

Over the past three years, Sam has made a significant impact, supporting and caring for countless residents at Hope. Her dedication, kindness, and experience have helped improve the lives of so many, ensuring they receive the care and support they need. Sam truly enjoys working with all the residents, building strong relationships, and creating a warm, welcoming environment for everyone. Her passion for her work shines through every day, making her a cherished part of the Hope team.

Support Worker

Meet Ralphael, a dedicated support worker who first joined us on a placement and is now a valued full-time member of the team. Ralphael works closely with several residents, providing tailored support to help each individual thrive. His passion for teamwork extends beyond his role, as he also co-runs our football team alongside Glynn, creating opportunities for residents to stay active, build confidence, and have fun. We're thrilled to have him on board!

Support Worker

I am a dedicated and compassionate support worker with a strong focus on helping individuals feel valued, respected, and empowered in their daily lives. Having overcome challenges in my own journey, I bring lived experience, empathy, and understanding to my role, which allows me to connect with people on a genuine level.

Outside of work, I have a passion for sport and recently completed a Half Ironman. Training for and achieving this goal has taught me the importance of resilience, consistency, and self-belief — qualities that I bring into my support work. I enjoy encouraging others to discover their strengths, set meaningful goals, and celebrate progress, no matter how big or small.

Reliable, patient, and approachable, I take pride in building trust and supporting people to develop independence, confidence, and positive wellbeing.

Support Worker

Meet Nicky, one of our dedicated support workers, helping residents every Wednesday and Thursday with career progression, volunteering opportunities, and more. With a strong background in guidance and support, Nicky is passionate about empowering residents to build their futures. Before joining us as a permanent team member, she volunteered with Hope for many years, bringing valuable experience and dedication to her role. Her commitment to making a difference shines through in everything she does!

Receptionist

Meet Renata, our friendly receptionist who joined us in January 2025. Renata is the first face you'll see when you walk through our doors, always ready to welcome residents and visitors with a warm smile. She’s the voice on the other end of our main call line, handling resident queries and offering support to our team. Her presence and positive attitude make her a vital part of our day-to-day operations, ensuring everyone feels valued and supported!

Funding Manager

Mariam Osman As a Funding Manager, my role involves translating ideas relevant to our aim into bids and business cases, and submitting/presenting them to funders.

I have over fifteen years of experience in the charity sector especially in fundraising. I have been very fortunate to have the experience of exploring the majority of fundraising revenues in my career. I have been on both sides of fundraising from raising fund to giving funds.

Accounts Manager

Elena Wellen joined Hope Housing as the Accounts Manager in May 2023, bringing her expertise in financial management to the organization. In her role, she oversees all financial aspects of Hope Housing, ensuring accuracy in accounting processes, managing budgets, and supporting the organization’s financial sustainability.

Purchase Ledger Clerk

Maintenance Manager

Maintenance

Maintenance