Housing: 01202 312231
Fundraising: 01202 556272

Meet the team

We are a local small charity making a BIG impact. We are helping hundreds of vulnerable, homeless people rebuild their lives, supporting them to live happy independent, fulfilled lives once more.

Julie Berti, CEO & Co Founder

Julie and her father, David Botterill, founded Hope HTS in in 2009.

Julie had a very successful career spanning 10 years as a Chartered Management Accountant for large PLC’s prior to setting up her own Accountancy Practice with two other partners in Bournemouth in 2001. After growing the practice and then merging with another, Julie decided it was time for something new.  Julie joined forces with her father, David Botterill, in 2009 and together they set up the charity in January 2009.

Julie has spent the last 10 years developing her skills in housing management and governance. Under her guidance, the charity has grown to its current size with a strategic plan that the board and CEO can carry forward to the future.

Julie lives in Bournemouth with her husband and two children and loves walking her dogs, enjoying good food and gardening.

When asked what motivates her at work, Julie said: “No day has ever been the same and working with our residents and my team are what inspires me every day to continue our work”.

Lisa Everett, Support Manager

Lisa heads up the Support Team at Hope, having been at Hope for ten years, supporting the homeless and vulnerable on a daily basis.

Lisa was a nursery nurse running her own day nursery for 18 years, before going to Southampton University to retrain as a qualified counsellor. Lisa is a highly experienced counsellor, working on a daily basis with those struggling with mental health and substance misuse issues. She is also qualified in bereavement and has worked for Cruse Counselling with bereaved clients. She also counselled in a local school for 5 years, working with children with learning and behaviour difficulties.

Lisa is a published author; her counselling experiences at Hope Housing and in school inspired her to create “The Repairables”, a collection of books for children, helping to understand their feelings. Lisa also provides affordable private counselling for children and adults in the community.

Lisa is a single mum of three and enjoys writing, walking and spending time with family and friends.

I love my job working with vulnerable people – no day is ever the same and I love meeting and supporting the varied, irreplaceable characters that I meet.

Karen Roberts, Finance director

Karen joined Hope in January 2021 as the Finance Director.  She qualified In CIMA as a chartered management accountant in 1998.  Her diverse career in finance has spanned more 30 years gaining experience in the NHS, Manufacturing, Practice and Media, as well as being a partner in an Accountancy Practice.  Her vision is to bring her experiences and knowledge from the different sectors she has worked in to Hope Housing so that it can benefit from cost savings made by automating procedures and operating more efficiently – these savings can then be ploughed back into the Charity.   


On a personal note, Karen and her daughter and dog moved back to Bournemouth area in 2021 after being in Bristol for 15 years.  She is passionate about reducing homelessness and is proud to work for Hope, doing whatever she can to help our residents transform their lives for the future and raise the profile of homelessness as a whole.

May Somerton, Finance Manager

May joined Hope Housing at the founding of the Charity 11 years ago and has been delighted to see the Charity grow and develop it services to clients over the years.

May is an AAT and is responsible for the day-to-day running of the accounts office. Her previous roles include working for an accountancy practice, a hotel group, a Yacht club and 16 years working at a special needs college, giving her a sound background in charity accounts.

May has two adult daughters and enjoys spending time with them, family and friends. She is interested in gardening, long walks, the arts, and eating out and enjoying good food and company. She loves working in an environment full of interesting, loveable characters and playing a small part in helping to turn people’s lives around.

Thomas Reddington, Benefits Officer

Tom is the font of all knowledge here at Hope and is responsible for a LOT of behind-the-scenes activity, including managing residents' housing benefit claims, assisting the Support Manager in her duties and also making sure our database meets ISO 9001:2015 standards.



Mariam Osman, Funding Manager

Mariam Osman As a Funding Manager, my role involves translating ideas relevant to our aim into bids and business cases, and submitting/presenting them to funders.

I have over fifteen years of experience in the charity sector especially in fundraising. I have been very fortunate to have the experience of exploring the majority of fundraising revenues in my career. I have been on both sides of fundraising from raising fund to giving funds. 

Mark Moffett, Maintenance Manager

Mark joined Hope Housing 8 years ago and takes his role as maintenance manager very seriously. It means he is responsible and make sure that everything works! 

He joined the charity as a resident and knows exactly the value of the support and service Hope provides.  

Deanna Underhill, Support Worker

I joined Hope HTS as a support worker after graduating with a bachelor’s degree in Sociology. At university I undertook research with vulnerable women and decided to pursue a career in this field. I feel very fortunate to meet and support the people in our housing, and play a role within their recovery.

I enjoy reading both fiction and non-fiction and going to see live music in my free time.

Edward Ferry, Support Worker

Edward has been working in Support and Care for over 15 years.

He has obtained a Higher National Certificate Social Care; Understanding of Mental Health and Mental Illness a Level 3 Diploma Children and Young People.

He has special experience supporting young people with complex needs and that have experienced trauma in their lives, domestic violence, neglect or problems with self-harm/substance misuse or are involved with gangs/criminality.


Sam Hull, Support Worker

Sam joined the Hope team recently as Support Worker. She has her NVQ 2-3 in Health Social Care. 

Sam worked within the elderly care sector as team leader for 30 years and is equally excited to take on the new role of Support Worker.  

She enjoys the change and playing her part to help Hope Housing residents with their recovery.   

Alan, Health And Wellbeing Coach & Support Worker

Alan has worked in social housing for over 20 years and is extremely competent in areas of homelessness, alcohol and drug misuse, mental health, crime, abuse and trauma.

Alan is also our Health and Wellbeing Coach, who mentors and coaches our clients to optimum mental and physical health and wellbeing. He also manages the Hope football team. 

Gareth Owens, Fundraising Manager

Gareth is our Fundraising Manager and is predominantly responsible for building and maintaining corporate and community relationships and income, managing our social media presence and running the odd event here and there.

He has over 10 years’ experience spread over a variety of fundraising roles with local and national charities and is keen to help us diversify our income streams and promote Hope to local businesses and supporters. He says “The backbone of any charity is public support and we understand only too well the need to build strong and lasting links with the local community – be it individuals, businesses, social groups, schools etc - so that we can raise Hope Housing’s profile and get people interested in what we do here and, more importantly, WHY we do it”


Glynn Hannam, Support Worker

My Name is Glynn, I originally started off living at Hope Housing after a struggles in my life and within myself; They helped me battle these issues and gave me incredible support and direction, I then worked volunteering for hope on the maintenance team and after time they offered me job with themselves, I now also do two days in the office working with support to give back that which they provided myself for others.

Chantal Potgieter, Business Support

Chantal joined Hope Housing in March 2022 and performs her role as Business Support Officer with joy. She is by profession a Youth and Community practitioner and have more than 15 years experience in community projects and non-profit organizations. Chantal enjoys listening to the stories of the Hope residents and most importantly supports Hope staff in helping the residents to self-reliance. 

Martin Wheeler, Reception

I moved to Bournemouth in 2016 as a Hope Housing resident and lived here for 3 years.

Through a "move on scheme" run by Hope Housing to acquire my own flat and have been successfully living there since; Hope offered me the role in reception in November 2021 and I have been enjoying the role ever since.

I am grateful towards Hope Housing  with the support and opportunities  they have given me.